Amazon Account Management Services

Selling products on Amazon can quickly become a challenge. That’s why, as a full-service agency for Amazon, we cover the entire spectrum of tasks for sellers and vendors. From account opening, product listings, and Amazon account management to campaign management of your Amazon Ads – with our experienced team of certified Amazon experts, we manage and optimise all areas of your Amazon business. Learn more about our Amazon account management services below:

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Amazon Account Management

Are you planning to enter the market via Amazon and need help with the strategic alignment of your brand? Do you need help finding your way through the Amazon jungle between Seller, Vendor, FBA, FBM & co? No problem! We offer 360-degree Amazon account setup and management services. We build your Amazon business from the ground up and optimise it according to your specifications and wishes for maximum sales growth.

Account opening

Opening and registering a new seller or vendor account is the first step towards becoming a seller or merchant on Amazon. It is therefore all the more important that the data is correct right from the start. We accompany you from step 1 and ensure a smooth account opening.

Payment modalities

The tax and payment settings are an important component for the smooth functioning of your seller or vendor account. If this data is incorrectly stored or not maintained, this can have far-reaching consequences, including the suspension of your Amazon account.

Brand Registry

The protection of your brand on Amazon increases with the scope and accuracy of your information in the brand registry. At the same time, this is the cornerstone for your brand development on Amazon. The creation of A+ content or the establishment of a brand store are only possible with a successful brand registration.

Integration into the internal accounting

A few tricks make it easy to integrate processes on Amazon into your own internal accounting. We show you how to do this and pave the way for problem-free accounting of your payment transactions.

Logistics & process optimization

How do my goods get to Amazon? How much merchandise do I need to send to the warehouse so that demand can be met? We can help you with the shipping of your goods as well as with inventory planning.

Customer service and Amazon communication

We take care of customer service on Amazon. We answer customer messages, account reviews, and general questions. At the same time, we manage communication with Amazon through cases and direct support contact.

Amazon SEO Product Listing & Content

Amazon SEO product listings & content optimisation are the pillars of successful positioning and forms part of our Amazon account management service. That’s why we work continuously on the data-supported optimisation of your products. In the front & back end.

Product Listing set-up & optimisation

With the product listing set-up, the figurehead of your products on Amazon is created. It is particularly important to meet the requirements of the Amazon algorithm. The smallest details, such as the type of images used or the use of relevant search terms in the title, can significantly influence the visibility of your offer. We know what is important here and do not ignore any detail.

SEO

Search engine optimisation also plays an important role on Amazon. Optimising your Amazon product listings with regard to relevant keywords has a direct influence on the ranking in search results. A better ranking in turn leads to better visibility, which increases the likelihood of a purchase. We work software-supported on an optimal visibility of your product listings for Amazon selling success.

A+ Content

The A+ content is located on the product detail page of your Amazon listing and serves to optimise the buying experience on Amazon. We ensure your Amazon product listings are completely optimised. That’s why we do everything we can to find the most relevant text, image, and video content for your target group and to insert it for you.

Brand store building

The brand shop acts as your own webshop on Amazon and enables your customers to delve deeper into your brand world, find out about your other offers or shop for complementary products. Especially against the background of cross-selling, we create an optimally developed brand store for you to highlite your product detail pages and increase sales.

Advertising and Promotions

We take full responsibility for the management of your Amazon Advertising, keep you up to date with regular reports on the success of your advertising measures and promote the long-term growth of your sales with selective promotions. Advertising plays a crucial role in our Amazon account management services in order to get our clients the results they deserve.

SEA

Once we've created optimised Amazon product listings and your account is optimally set up, it's time to promote your listings with advertising strategies. Sponsored Product, Sponsored Brand & Sponsored Display campaigns help you to reach the right customers with your products at the right time. We fully take over the SEA management of your Amazon account via the campaign manager.

Monitoring & optimisation

We use continuous monitoring to constantly provide new impetus to our learning process. On this basis, we continuously optimise all areas of your Amazon business. Once fluid/sa has created optimised product listings and product detail pages, we use a data-driven approach to continuously optimise Amazon product listings to increase traffic and conversions.

Promotion

Promotions such as lightning deals, coupons or 7-day offers not only have the advantage of a short-term increase in sales. Optimised Amazon product listings alone is not enough. A strategically sensible placement of promotions can also have a positive effect on sales growth in the long term.

Reporting

We keep you informed about the success of our measures with regular analyses, reports, and insights. fluid/sa, as a full-service Amazon agency, handles product listings entirely and drives growth through optimisations and advertising. Since fluid/sa is doing all the work, we must provide you with regular reporting.

Internationalisation

Amazon’s low market entry barriers make it an excellent choice for cost-effective and efficient entry into international markets. We offer you a One Stop Shop solution for Amazon Internationalisation.

Expansion within the EU

Some details such as global reviews or crossborder FBA can help to enter the new market with competitive advantages from the beginning. We also take into account your tax situation and can assist you with the tax process in the new markets xyz.

Market competition analysis

A detailed look at the market and competition is another way to optimise your Amazon business. We create a comprehensive analysis of your market or competition for you to identify market gaps and derive potentials for your competitiveness.

Expansion into North America

We pave your way into the largest Amazon market in the world. Starting with the collection of the goods ex works, right through to the correct customs clearance. You benefit from our broad network of local logistics partners and a close connection to the Amazon Global Team in Berlin.

Reporting

We keep you informed about the success of our measures with regular analyses, reports and insights. fluid/sa, as a full-service Amazon agency, handles product listings entirely and drives growth through optimisations and advertising. Since fluid/sa is doing all the work, we must provide you with regular reporting.

Consulting

You don’t know in which direction your brand should develop? Are you looking for diversification opportunities or would you like to know how the market or competition is positioned? Let us be your Amazon Consulting partner.

Strategy building

Using our expertise and platform-relevant tools, we help you to derive optimal strategies for your Amazon business. Whether it’s a new market entry or the relaunch of a brand on Amazon, together we ensure that all areas are aligned in a targeted manner.

Workshops

Do you manage your Amazon business in-house and need help with specific areas? No problem. We are happy to share our knowledge! Contact us and we will make concrete suggestions on how we can help you in the form of seminars and workshops.

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